The U.S. Environmental Protection Agency (EPA) has sponsored partnerships with industry, academic institutions, environmental groups, and other agencies to launch sector-specific Compliance Assistance Centers (Centers) since 1996.
The Centers use several methods to evaluate site activity, user satisfaction, and use of Center information including web based performance measurement. First, the Centers uniformly filter and evaluate their site activity data to reflect as closely as possible Center use by their intended audiences. Second, the Centers began annually surveying their users in 2002.
Annual Reporting
Audience Comments
- "Provided greater awareness of regulations and resources for helping me to come into compliance with regulations."
- "(the centers) Provide information not available elsewhere in a concise and well organized manner."
- "(my center) Makes me aware of new regulations and provides examples and on-line help and reports with detailed examples."
- "Provide information not available elsewhere in a concise and well organized manner."
- "Assure that projects I manage are suitably designed to meet regulatory intent and requirements to the greatest extent possible."